Purpose
One of the strongest yet least utilized tools in the Flowbots toolkit, this is designed to feel like your most experienced manager is sitting beside you and building the follow-up plan with you. This tool turns basic customer information into a clear, effective strategy with emails and text messages designed to address objections, create urgency, and drive the customer back into the store. It is ideal for be-backs, internet leads, phone-ups, missed opportunities, and any customer who needs a stronger follow-up approach. Start by providing the customer's first name and the vehicle they are interested in. The tool will guide you through a conversational process, asking questions like a real manager would, then providing a tailored follow-up plan and communication strategy. We highly encourage using speech-to-text with this tool for the best experience.
Example input
Example 1 — Plain summaryBob — 2024 Toyota RAV4 XLE
— or —Example 2 — Plain summaryBlake — 2022 Toyota Prius LE
- Be specific with your input details. Better input equals better output.
- I highly recommend using speech-to-text with this tool.
Common mistakes
- Not treating the chat like a real conversation with your desk manager.
- Not proofreading or editing content before sending. If the output still contains placeholder text such as {Your Name} or {Customer Name}, fill those fields in first. Specific, detailed prompts cut down on the manual edits you'll have to make afterward.
- Not ending the chat session between customers. To do that, hit the three buttons at the top of the chat window and press End Chat. Every time you end chat you start with a "new brain" — if you don't, the output will become very similar to the previous customer's output.
- Using this specific AI tool for everything. Our tools will do an amazing job regardless of whatever you throw at them, but each tool has a specific purpose and was programmed to do so.